frequently asked questions

 

I DONT KNOW HOW TO PICK MY CHILDS CLASS LEVEL?
To view class level descriptions, you have two options. Click HERE now or click the Register Now button below. This will take you to our registration platform. You can view the Class Level Descriptions table in the Announcements Tab. If you still need assistance, please feel free to contact us at 703-851-4609.
 

WHAT AGE LEVEL CLASSES DO I PICK FOR MY CHILD, SA (School Age) OR PS (Pre-School)?

  • PS level classes are for those children who are 3-5 years old and have not yet attended kindergarten. 
  • SA level classes are for those children ages 5-12 who are in school. 


CAN I PAY IN PERSON OR SEND YOU CHECK?
Unfortunately we do not accept payment in person or by check as they often get lost or wet on the pool deck.  If you need assistance paying by credit card please contact us at 703-851-4609. 


WHAT IS THE SCHOOL YEAR ANNUAL REGISTRATION FEE?
The annual school year registration fee is an administrative fee charge all registrants for the year around lessons (Sept - May) only and is charged the first time that you register for classes during that school year.


WHAT HAPPENS IF I NEED TO CANCEL MY REGISTRATION?
All lesson cancellations must be submitted in writing to info@letswim.com. No refunds are given to classes cancelled within 10 days of the class start date, unless there is a Waitlist for the class. All refunds incur a $10 service charge. 


I AM INTERESTED IN PRIVATE LESSONS?
Check out our Privates/Semi Privates Program page for details on How To Register



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